Faq

Frequently Asked Questions

General

HOW LONG WILL IT TAKE TO DESIGN MY WEBSITE?

Most website builds take 2-4 weeks to complete, as long as you have all the required assets ready to go. If this isn't the case, we need to ensure all branding, imagery and content is up to scratch before we start the design process.

I AM NOT ON SHOPIFY, BUT I AM LOOKING TO MIGRATE, CAN YOU HELP ME?

Of course we can. We have migrated stores from other web platforms (like Wordpress, Squarespace & Magento) before and are happy to help you with the transition.

DO I NEED TO PROVIDE YOU WITH ANY CONTENT FOR THE DESIGN AND WEBSITE?

Yes. Working with us is streamlined so you know everything we need in order to provide value to your business. We will ask you to fill out a questionnaire and provide visual references to kick off the process. We will also jump on a call with you to understand what your goals are and the style references you like.

DO YOU OFFER ANY SUPPORT?

Yes. After we set up the store, we offer a 1-hour coaching session where we teach you how to use Shopify and the app integrations we have installed.